Trust Center

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At CtrlPrint, we are committed to protecting your data. This Trust Center provides resources that demonstrate our ongoing dedication to security, privacy, and compliance — cornerstones of both our platform and our organization.

We hold ourselves to the highest standards:

  • SOC 1 Type 2: Our application is covered by a SOC 1 Type 2 report, independently audited to validate that our internal controls align with industry best practices for security and confidentiality.

  • ISO 27001 Certified: CtrlPrint has been ISO 27001 certified since 2016, underscoring our long-standing commitment to information security.

Below, you’ll find detailed information about our security practices, privacy approach, and infrastructure documentation. We embed security into our product strategy and use industry best practices to build a cloud-native platform that is highly available, scalable, and secure.

We continuously monitor and assess our programs to ensure they meet — and exceed — regulatory and compliance requirements.

Documents

REPORTSNetwork Diagram
Audit Logging
Data Security
Multi-Factor Authentication
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Data Privacy

Privacy of customer data is top of mind. We follow industry best practices and follow all applicable privacy regulations.

Corporate Security

We implement internal measures and practices to maintain a high standard of security.

Incident Response

We have a dedicated team that responds to security incidents. We are happy to provide more details about our incident response practices upon request.

Risk Management

We have a dedicated team that manages security risks. We are happy to provide more details about our risk management practices upon request.

Asset Management

We have strict asset management policies in place to ensure that all assets are accounted for and secure.

BC/DR

We have a business continuity plan in place to ensure that we can continue to operate in the event of a disaster.

Training

We provide security awareness training to all employees to ensure that they are aware of security best practices.

Change Management

We have a change and configuration management process in place to ensure that changes are properly reviewed and approved.

Physical & Environment

We have physical and environmental controls in place to ensure that our data centers are secure and reliable.

Subprocessors

Trust Center Updates

New ISO 27001 certificate and SoA are now available

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Compliance

We have published a new ISO/IEC 27001:2022 certificate, along with an updated Statement of Applicability (SoA).
The certificate and SoA are available for download on the CtrlPrint Trust Center.

SOC 1 Type 2 ISAE 3402 report 2025 is now available

Compliance

We have published a new SOC 1 Type 2 ISAE 3402 audit report 2025.

The report is available for download on the CtrlPrint Trust Center.

Updated Pentest findings Remediation Report Available

Vulnerabilities

We have published an updated 2025 Pentest findings Remediation Report.

The updated version is available for download on the CtrlPrint Trust Center.

Updated Consensus Assessments Initiative Questionnaire (CAIQ)

General

We have published an updated Consensus Assessments Initiative Questionnaire (CAIQ v4.0.3)

The updated version is available for download on the CtrlPrint Trust Center.

Pentest report for 2025 is now available

Vulnerabilities

We have published a new pentest report for 2025.

The report together with a Remediation Report is available for download on the CtrlPrint Trust Center.

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